FAQs
Open an Account, Deposits and Withdrawals
- How do I sign up?
- Where do I deposit funds and what are my deposit options?
- What are the currency options when depositing?
- Is there a minimum deposit?
- Is there a maximum deposit?
- Is there a minimum and maximum trade amount?
- How can I make a withdrawal?
- What are the withdrawal methods?
- How can I cancel a withdrawal request?
- Is there a minimum withdrawal limit?
- What is the fee to withdraw fund from my account?
- What is the taxation policy for my profits?
- How is the expiration price calculated?
- What are the terms and conditions for cash bonuses?
- Can you further explain the different terms I see in the bonus indicator?
My Account & Personal Settings
- I forgot my login or password, what should I do?
- How do I change my password?
- How can I update my personal details?
- How can I view my trading history?
- How can I view my account transaction history for credits and charges?
- How can I view my balance?
- What are binary options?
- What is the payout for the options traded?
- What is a call option?
- What is a put option?
- What is ‘in-the-money’ expiry?
- What is ‘out-of-the-money’ expiry?
- What is ‘at-the-money’ expiry?
- What is the investment amount?
- What kinds of instruments are traded on StartOptions.com?
- What is the current price shown for each underlying asset?
- What is the expiry time?
Signing up is free, quick and easy. Simply follow the instructions on the registration page.
To deposit funds please click on the Deposit link that will appear when you login. Deposits can be made by international credit cards such as Visa and MasterCard. Other methods are also available such as wire transfer, Moneybookers and various debit cards.
We accept deposits in USD, EUR or GBP. The currency selection will be based on your registration and fixed thereafter. Please note that all trading activity will be shown in USD and any deposits in EUR & GPB will be converted at the exchange rate of that day.
Yes, the initial minimum deposit amount is either USD 250, EUR 250 or GBP 250.
Yes, the maximum deposit amount is either USD 5000, EUR 5000 or GBP 5000.
Yes, the minimum trade amount is USD 20 and the maximum is USD 2500.
To make withdrawals please login to your account, go to the deposit page, then click on the Withdrawal link and follow the instructions.
Withdrawals are made by wire transfer and take between 3 to 10 business days to process. The reason withdrawals take several days is to enable StartOptions to verify the transaction and identity of the card owner, ensuring a safe and secure trading environment. There is also an the option to withdraw back onto your credit card up to the amount you initially deposited.
Please send an email to banking@startoptions.com and we will cancel any unprocessed withdrawals.
No, there is absolutely no minimum withdrawal limit or constraints.
Credit card withdrawals are free of charge. However, there is a USD 30 fee for wire transfers.
Traders are responsible for their tax liabilities in accordance with their place of residence. Please see our terms and conditions for more details.
All market data is provided by Thomson Reuters and the calculations of expiration prices can be seen on the asset index page.
Occasionally, StartOptions.com offers cash bonuses to clients who open a binary options trading account and trade with us. To activate this bonus, a trader needs to trade 15 times the volume of the bonus amount to be entitled to the bonus reward. The pending bonus will be released once the required volume is traded fully.
Available cash – the cash that you can trade with or withdraw at any time with no restrictions.
Pending bonus – bonus to be credited to available cash once the trading volume in question has been reached.
Progression bonus bar – the indicator that displays your trading progress to receive the bonus.
You can retrieve you credentials by clicking on the ‘Forgot password?‘ button which is located in the top right corner of the home page. Enter your e-mail address and click on ‘Reset password‘. An e-mail will be sent to you with instructions on how to reset your password. If you have forgotten the registered e-mail address, please contact our customer support team.
In order to change your password, click on the ‘My Account‘ tab and choose a new password in the bottom of the profile page.
In order to update your personal details, click on the ‘My Account‘ tab.
You can find your trading history information under the ‘My Trades‘ tab.
In order to view your transactions history, click on the ‘My Trades‘ tab and then click on ‘My Transactions‘.
You can view your balance in upper right corner of the trading area, or get a deeper view by clicking on the ‘My Trades‘ tab and then click on ‘My Balance‘.
Binary options or digital options, as derived from their name, are options that pay out a fixed return, depending on whether a certain condition has been fulfilled by the time the option expires. For example, you can speculate for $100 that the price of Eur/Usd will be higher than the current last price at the expiry of the trade. If you are correct, you will receive up to 85% payout on your initial investment. On the other hand, if at expiration the Eur/Usd’s last price is lower than the current last price, you may keep up to 10% of your initial investment amount.
StartOptions offers a payout of up to 85% for successful trades (options that expired in-the-money), and a 0%-10% return for unsuccessful trades (options that expired out-of-the-money).
An option that yields a profit when the option closes higher than the level it was purchased at. If it closes at exactly the same price, the original investment amount will be returned to the trader.
An option that yields a profit when the option closes lower than the level it was purchased at. If it closes at exactly at the same price, the original investment amount will be returned to the trader.
A professional term to describe a successful option trade i.e. a CALL option that expired above the option price at purchase, or a PUT option that expired below the option price at purchase.
A professional term to describe an unsuccessful option trade i.e. A CALL option that expired below the option price at purchase, or a PUT option that expired above the option price at purchase.
A professional term to describe an option trade in which the price during expiration is identical to the price at which the option was purchased; that is, the CALL/PUT option expired at the same price it was purchased. In such a scenario the initial investment amount is fully returned to the trader.
The amount of money invested in an option.
The kinds of assets traded may vary from time to time, based on the shifts and developments in the global financial environment and occasionally on requests from our clients.
Forex Currency Pairs : EUR/USD, GBP/USD, USD/CHF, GBP/JPY, AUD/USD, EUR/JPY, NZD/USD and more.
Stocks : Barclays, BP, RBS, HSBC, BHP Billiton, Commonwealth Bank, Macquarie Group, Rio Tinto, Lloyds, Mastercard, Macy’s, General Electric, China Petroleum, and more.
Commodities : Gold, silver, crude oil, natural gas, copper, and more.
Indices: FTSE 100, Dow Jones, S&P 500, CAC-40, MICEX, and more.
The full list of assets can be found on StartOption’s “Asset Index” page here.
Each price reflects the live price at which StartOptions is willing to sell this specific option.
The expiry time is the time and date at which an option expires.
The site’s trading hours and expiry times are shown according to your PC’s time zone.
