FAQs

Open an Account, Deposits and Withdrawals

My Account & Personal Settings

About Binary Options

How do I sign up and is it free?

Sign up is free, quick and easy. Simply follow the clearly outlined registration page.

Where do I deposit money and what are my deposit options?

To deposit funds please click on the Deposit link that will appear when you log in. Deposits can be made with Visa, MasterCard and Diners cards. As well as by wire transfer, moneybookers and several debit cards.

What are the currency options when depositing?

We accept deposits in USD, EUR or GBP. The currency selection will be based on your registration and fixed thereafter . Please note all trading will be shown in USD and any deposits in EUR & GPB will be converted at the day exchange rate.

Is there an initial minimum deposit?

Yes, the initial minimum deposit amount is either USD100, EUR100 or GBP100.

Is there an initial maximum deposit?

Yes, the maximum deposits amount is either USD5000, EUR5000 or GBP5000.

How can I make a withdrawal?

To make withdrawals please login to your account, go to the deposit page, then click on the Withdrawal link and follow the instructions.

What are the withdrawal methods?

Withdrawals are done by wire transfer and takes between 3-10 business days to process. The reason withdrawals take 3-10 business days is to enable StartOptions to verify the transaction and identity of the card owner, ensuring a safe and secure trading experience. There is also the option to withdraw on your credit card up-to the amount you initially deposited.

How can I cancel a withdrawal request?

Please send an email to banking@startoptions.com and we will cancel any unprocessed withdrawals.

How can I cancel a withdrawal request?

No, there is absolutely no minimum withdrawal limit or constraints.

What is the fee to withdraw funds from my account?

There is a USD30 wire transfer fee and credit card withdrawals are free of charge.

What is the taxation policy for my profits?

Traders are responsible for their taxation liabilities in accordance to their place of residence. Please see our terms and conditions for more details.

How is the expiration price calculated?

All market data at is provided by Reuters and the calculations of the expiration prices can be seen on the asset index.

What are the terms and conditions for cash bonuses?

Occasionally, StartOptions.com offers cash bonuses for clients who open a binary options trading account and trade with us, A trader needs to trade 10 times to be entitled for the bonus reward. The pending bonus will be released once the required volume is traded fully.

Can you further explain me the different terms I see in the bonus indicator?

Bonus Terms:
Available cash – the cash that you can trade or withdraw at any time with no restrictions.
Pending bonus – bonus to be credited to available cash once trading volume reached.
Progression bonus bar – the indicator that displays your trading progression to receive bonus.

How can I retrieve my password and login details?

You can retrieve you credentials by clicking on ‘Forgot password?‘ button which located in top right corner of the main page. Enter your e-mail address and click on the ‘Reset password‘. An e-mail will be sent to your mailbox with instructions on how to reset your password. If you have forgotten the registered e-mail address, please contact our customer care team.

How do I change my password?

In order to change your password, click on the ‘My Account‘ tab and choose a new password in the bottom of the profile page.

How can I update my personal details?

In order to update your personal details, click on the ‘My Account‘ tab.

How can I view my trading history?

You can find your trading history information under the ‘My Trades‘ tab.

How can I view my account transaction history for credits and charges?

In order to view your transaction history, click on the ‘My Trades‘ tab and then chose ‘My Transactions‘.

How can I view my account transaction history for credits and charges?

You can view your balance in upper right corner of the trading area, or get a deeper view by clicking on the ‘My Trades‘ tab and then chose ‘My Balance‘.

Binary Options

Binary options or digital options, as derived from their name, are options that pay out a fixed return, depending on whether a certain condition has been fulfilled by the time the option expires. For example, You can speculate on $100 that Google price will be higher than the current last price in one hour from now. If you are correct, you will receive up to 81% payout on you initial investment  On the other hand, If in one hour from now Google last price will be lower than the current last price, You will keep up to 10% of you initial investment amount.

Payout

StartOptions offers up to a 81% payout for successful trades (Options that expired In-the-money), and a 0%-10% return for unsuccessful trades (Options that expired Out-of-the-money).

What is a Call Option?

An option that yields a profit when the option closes higher than the level it was purchased at. If it closes at exactly the same price, the original investment amount will be returned to the player.

What is a Put Option?

An option that yields a profit when the option closes lower than the level it was purchased at. If it closes at exactly at the same price, the original investment amount will be returned to the player.

In-The-Money expiry

A professional term to describe a successful option trade i.e. A CALL option that expired above the option price during purchase or a PUT option that expired below the option price during purchase.

Out-Of-The-Money expiry

A professional term to describe a failed option trade: A CALL option that expired below, or at the same option price during purchase, or a PUT option that expired above, or at the same option price during purchase.

At-The-Money expiry

A professional term to describe an option trade in which the price during expiration is identical to the level at which the option was bought-In such a scenario the initial investment amount is fully returned to the customer.

What is the investment amount?

The amount of money invested in an option.

What kinds of instruments are traded on StartOptions.com?

US Stocks :
 Apple- Symbol:AAPL
Cicso- Symbol:CSCO
Citybank- Symbol:C
Google- Symbol:GOOG
Microsoft- Symbol:MSFT
Yahoo! – Symbol:YHOO

Forex Currency Pairs :
 EUR/USD GBP/USD USD/CHF USD/JPY USD/CAD GBP/JPY

Commodities : Gold, Silver

The Full list of instruments can be found in Start Options asset index: http://startoptions.tradesmarter.com/options/asset-index/

What is the current price shown for each underlying asset?

Each price reflects the live price at which StartOptions is willing to sell this specific option.

What is the expiry time?

The expiry time is the time and date at which an option expires.

What is the time zone of the expiry time?

The site’s trading hours and expiry time are shown according to your PC’s time zone